Customer Support Representative / Contact Center Agent (REMOTE IOWA)
Job DetailsDescription Job Responsibilities:Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.E-mail & Chat Support – perform as scheduled. Answer and complete all assigned messages or
AureonRegional Sales Representative
Job DetailsDescription ESSENTIAL DUTIES AND RESPONSIBILITIES:Sells Aureon products and services to current Clients including new products and renewals.Responsible for securing new clients for Aureon; “new clients” defined as first-time consumers of Aureon products and solutions.Analyze the territory/market’s potential, track sales and status reports.Monitors activity of Clients within the sales teams and ensures that Client communication, service and support exceed Client expectations.Develop a regional
AureonSales Executive (Remote Eligible)
Job DetailsDescription ESSENTIAL DUTIES AND RESPONSIBILITIES:Develop and deliver sales presentations and quotes to clients, with a focus on meeting the clients’ needs and helping them grow their business.Exceptional communication skills and demonstrated discipline, internally and with clients and prospects.Responsible for securing new clients for Aureon; “new clients” defined as first-time consumers of Aureon products and solutions.Support the retention and growth of existing Aureon Contact Center
AureonTech Support Professional
Job DetailsDescription PRIMARY DUTIES AND RESPONSIBILITIES:Plan, design, and implement Microsoft solutions, including but not limited to Windows Server, Active Directory, Exchange, Office 365, Azure, and other Microsoft technologies.Manage and maintain Microsoft environments, ensuring optimal performance, security, and availability.Provide advanced technical support for Microsoft-related issues, resolving complex problems and ensuring minimal downtime.Lead and execute upgrades and migrations of
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