MRI Coordinator

Job Details

Description

PERKS: DMOS is based in West Des Moines Iowa. DMOS Orthopaedic Centers offers our staff a work-life balance with generous levels of time off, competitive compensation and unmatched benefits, including affordable health, vision and dental insurance. Our competitive 401K/pension plan is a benefit that contributes to the future of our staff and their ability to live their best life. 

Do I want this job? You will be working in the Ankeny location in the newly built MRI suite, and will be one of the first points of contact for MRI patients. You will have conversations with strangers face to face and on the phone who may be unfamiliar with MRI processes. You are an organized individual who can maintain accuracy with patient appointments, prior authorizations and provide frequent follow-up to external and internal parties regarding MRI orders, pre-authorizations and more.  Once authorized, you will reach out to schedule MRI appointments. You will review eligibility and provide education to patients; you will schedule and coordinate insurance details for patients in need. You will gather and enter information accurately and quickly about patients, insurance and ask technologists  about special needs (such as implant authorizations and MRI technical questions). You will help get the patient and team ready for the upcoming MRI appointment. You will work cohesively with DMOS IP Clinic, Prior Authorization Team, PACS and Medical Records Departments to ensure an accurate and efficient patient experience. Our patients are hurting, so you are understanding that they may not always be super pleasant, however, they are very grateful. You will be naturally curious, friendly and helpful. You can work the hours for this position, your shift will be assigned and clinical hours would be Monday-Friday between the hours of 7:00 AM -6:00 PM. 

Can I do this job? You must be able to be on the phone or sit at a desk for extended periods of time that may seem unnatural. You must have a high school diploma or GED. You have great typing and computer skills.  You are a strong oral and written communicator. You can think on your feet and are an excellent multi-tasker. We will train entry level candidates with passion so don’t be deterred, although some knowledge of health insurance and pre-authorization is preferred. If you have a degree in health sciences and want to apply your knowledge to administration, this may be a good fit.  You respect patient's privacy and use confidential information for patient care only. You can work Monday – Friday during assigned hours, and sometimes, stay late due to a patient delay.

What are we looking for?

• Evidence Based Care Enthusiasts: We approach every day with a patient centered focus and are diligent about an outstanding care experience for all who come to DMOS.
• Emerging Leaders with a Servant Heart: We do everything with the highest level of purpose, preparation and focus for others. We know our best selves are delivered in action, not just words.
• People who want Continuous Learning: We strive to learn everyday through sincere curiosity; we look for ways to improve our patient care, ourselves and the community.
• Vision for the Future: We see a future of patient centered care that allows for minimal disruption to the patient, the provider and peers through outstanding surgical and ancillary services throughout the metro.

What is DMOS: With over 60 years of experience, our dedicated team has been committed to providing patients with the most comprehensive orthopaedic care available in central Iowa. As a surgeon owned, leading and trusted organization, we are devoted to providing world class care to our patients. DMOS Orthopaedic Center is actively improving the lives of our patients by providing the highest quality of care and we are seeking a professional medical professional to help us achieve more!

Who does well at DMOS: People who succeed at DMOS are positive, friendly, professional and data driven. We seek a can-do attitude with a proactive coaching and consulting skill set. This person knows how to communicate positively and professionally to patients, physicians, mid-levels, administrative professionals, and team members. If we are speaking about you, then you may be our ideal candidate. Thank you for considering joining our leading team of orthopaedic surgeons and discover how your talents can change lives. 

Join our team of orthopaedic surgeons and discover how your talents will change lives helping our patients get back to living!

DMOS is a privately held medical facility. Candidates who receive a conditional offer of employment at DMOS will be required to complete a criminal background check, federal background checks, education verification, reference checks, and an initial TB test. 

Please Note: DMOS values your privacy. DMOS will not ask a candidate for private personal information, such as social security number/date of birth, until after an offer is accepted. DMOS will not contact candidates through any other site outside of UKG or @DMOS email addresses. DMOS does not contact candidates through Indeed. Please do not respond to Indeed requests for DMOS. You may email HumanResources@DMOS.com for more questions.

Qualifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)