Posted 12/15/2024
Customer Support Representative / Contact Center Agent (REMOTE IOWA)
Job DetailsDescription Job Responsibilities:Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.E-mail & Chat Support – perform as scheduled. Answer and complete all assigned messages or
Aureon