E-Commerce Coordinator
About the job
Goodwill of Central Iowa (GCI) prepares and places hundreds of individuals into sustainable employment each year through programs and services throughout central Iowa. GCI has been transforming lives through the power of work since 1955! GCI is a rapidly evolving organization and yet we have never been more focused- on our mission, on our people, and on our future. It's always a GOOD day at Goodwill!
Perks
In addition to working in a fun environment with a fulfilling mission, candidates for this role can also expect-
- A competitive retail industry salary
- Career development opportunities
- PTO increases after 1 year, 2 years, and 4 years!
- Full benefits package including medical, dental, vision insurance, retirement plan - click here to learn more!
- 15% discount at our retail stores
E-Commerce Coordinators identify and select high value donated goods inside Goodwill of Central Iowa (GCI) retail stores to photograph and list them for auction on various e-commerce platforms. They coach store teams to recognize trending items that should be listed for auction. This position collaborates with the E-Commerce department to maximize revenue in support of GCI’s mission.
Job Duties
- Sort and accurately identify donated goods that would be valuable selections for online E-Commerce auctions.
- Effectively communicate to store teams on items that are trending with online customers to drive sales.
- Ability to work independently and collaboratively on teams within our values of love, kindness, and respect.
- Accurately inventory, tag, and record donated goods for secure transfer between locations.
- Photograph items for online E-Commerce auctions using best practices.
- Prepare accurate written descriptions of saleable items to list across online platforms.
- Achieve production goals and key performance indicators (KPIs).
- Report, track, and communicate E-Commerce production and KPI metrics between E-Commerce and Retail departments.
- Greet, assist, and engage with customers to provide excellent customer service in a helpful and courteous manner.
- Safely operate a dolly, wheeled cart, pallet jack, and possibly riding or walk behind forklift.
- Assist with accepting donations and retail store production as needed using GCI’s donated goods retail processes.
- Perform other duties as assigned.
- Proficient in use of computers, internet browsers, and Microsoft Office Suite.
- Possess strong interpersonal skills and the ability to communicate effectively in written and verbal formats.
- Excellent organizational skills, attention to detail, and ability to prioritize work.
- Ability to perform basic math.
- Ability to work both independently and with a team effectively and flexibly.
- Knowledge of antiques, collectibles, and jewelry preferred.
- Must be able to pass a criminal background check and dependent adult and child abuse background check.
- High school diploma or its equivalent or currently attending high school or GED classes. A minimum of four (4) years of any combination of military service, high school or related full-time paid employment. A minimum of twelve (12) months of related full-time paid employment.
- Access to reliable transportation for regular participation in work and possess valid Iowa Driver’s License, a good driving record, insurable, and able to provide proof of personal vehicle insurance with a minimum of $100,000 per person and $300,000 per accident auto insurance liability coverage.
- Ability to occasionally carry, lift, push or pull up to 40 pounds
- Ability to consistently carry, lift, push or pull up to 20 pounds
- Ability to stand, walk, repetitively lift, push, pull, and bend for long periods of time.
- Ability to tolerate variations in work environment temperature
- Must have visual acuity to identify and determine quality of selected donations.
- Availability to work days, evenings, and weekends
- Fast-paced and highly physically active
- Variant work environment temperature
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
